Terms & conditions

Binding terms and conditions

These Terms and Conditions apply to web sites and interactive services (hereafter individually a “Service” and collectively the “Services”) owned or operated by FACE IT LIMITED (hereafter the “Company” or “FACEIT”) and its subsidiaries and affiliates. By registering for an account and/or becoming a member to participate in any game or tournament offered on faceit.com and/or any of its subdomains (hereafter the “Site”) you confirm your knowledge of and agreement to be bound by the then most current version of these T&C, which can be accessed from the Site. FACEIT may modify these T&C at any time, without advance notice. You are responsible for reviewing these T&C periodically for any modifications. Your continued use of the Site following such modifications signifies your acceptance of those modifications. Additional terms may apply to your use of any Service, including contest rules and eligibility. We will provide these terms to you or post them on the website pages to which they apply; they are incorporated by reference into these T&C. If there is a conflict between these T&C and any additional terms that apply to a particular Service, the additional terms will control. The section titles used in these Terms are purely for convenience and carry with them no legal or contractual effect.

As set out in more detail below, FACEIT RESERVES THE RIGHT TO IMMEDIATELY SUSPEND AND/OR CLOSE THE ACCOUNT OF ANY MEMBER WHO VIOLATES, OR WHOM FACEIT REASONABLY BELIEVES MAY BE OR WILL BE VIOLATING, THESE TERMS AND CONDITIONS OF SERVICE, AT ANY TIME WITHOUT NOTICE. Please note that if a member’s account is closed due to a violation of the T&C, FACEIT reserves the right to determine how the member’s account balance will be distributed.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect. No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.

This Website is owned by FACE IT LIMITED (hereafter “Company” or “FACEIT”) , a company registered in England and Wales (Company Number 07751649), whose registered office is at 25th floor Millbank Tower, 21 – 24 Millbank, London, SW1P 4QP, United Kingdom (United Kingdom).

These Terms and Conditions were last updated, and became effective, on 21th November 2022.


Governing law and disputes

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country. By registering for an account and/or participating in any challenge or tournament offered on the Site, you agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action. You further agree that any legal action arising from any dispute shall proceed only in the English courts, or as otherwise determined by us, and you hereby submit to personal jurisdiction and venue in such courts for the purposes of litigating any such action.

We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for that activity within the Site and the Services as set forth in the T&C. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.

If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. User agrees to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favourably, when possible, to the benefit of Company.


Severability

If any portion of the Terms and Conditions is deemed void or unenforceable, then that provision shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.


Registration eligibility

Registration of an account is void where prohibited. This Site is intended solely for users who are 13 years of age or older. Any registration by, use of or access to the Site by anyone under 13 is unauthorized, unlicensed and in violation of these Terms and Conditions. By using any of the Services or the Site, you represent and warrant that you are 13 or older and that you agree to and to abide by all the terms and conditions of this Agreement and where you are between the ages of 13 and 18 you will comply with the game related age restrictions and/or guidelines in the country in which you reside.


Participation eligibility

In order to register and/or participate to any competitions on the Site, an individual must:

  1. be a natural person, at least 13 years old, and who has had the email address submitted assigned to them as has been represented on the account registration form;
  2. be physically located in a Territory in which participation in the competitions you select on the site is unrestricted by law;
  3. at all times comply with these T&C.

By using or accessing the Site, you represent and warrant that you have the right, authority, and capacity to enter into this agreement to abide by all the Terms and Conditions and, where an individual is aged between 13 and 18 he/she has obtained his/her guardian’s consent to register for and/or participate in any competitions on this Site.


Proof of eligibility

FACEIT may at any time require any member to provide proof of eligibility to participate in order to continue to allow such member access to the Site, and each member hereby acknowledges and accepts this condition of their participation as a reasonable measure to ensure the security of the Site. In addition, each member will be required to provide proper identification and proof of eligibility prior to receiving a prize or the processing by FACEIT of any prize request. Participants may, at their option, pre-register their identification at any time prior to submitting a prize request. FAILURE TO PROVIDE EVIDENCE OF IDENTIFICATION AND/OR ELIGIBILITY SATISFACTORY TO FACEIT, IN ITS SOLE AND ABSOLUTE DISCRETION, SHALL RESULT IN THE SUSPENSION AND/OR TERMINATION OF THE MEMBER’S ACCOUNT.


Information required

Upon registration and/or during the processing of account upgrades, you are required to provide the following information:

An alias that will be your username
A password
Your e-mail address
Birth-date
Full-name
Permanent residential address
Phone number
Your game related information, such as nicknames
Credit card or other payment information
The information you provide must be a true representation of your credentials. If FACEIT determines you are registering with purposely incorrect information, FACEIT reserves the right to close your account. FACEIT also reserves the right, in its sole discretion, to change and/or suspend/terminate offensive usernames.


Accuracy of information

In consideration of your use of the Site, you agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site (“Registration Data”); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to FACEIT, to keep it accurate, current and complete; and (d) be fully responsible for all use of your account and for any actions that take place using your account. Knowingly submitting incomplete or inaccurate information, or failing to update and maintain current, complete and accurate information, may result, without limitation, in immediate termination of your account.


Local laws

You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree FACEIT is not and cannot be held liable if laws applicable to you restrict or prohibit your participation. We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

FACEIT reserves the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.


Limitations on participation

You may establish only one account per person to participate in the activities offered on the Site. The Site reserves the right to monitor all activities on the Site, including without limitation, any effort to establish multiple accounts; in the event the Site discovers that you have opened more than one account per person, all additional accounts will be closed without notice and continued violation will result in the termination of any and all of your accounts. The Site also reserves the right to deny access to anyone, including, but not limited to, those players who use proxy servers and/or IP addresses residing in certain geographical areas. The Site also reserves the right to terminate and close, without notice, any account that has been used on a computer which has been previously used to violate these Terms and Conditions.


Accounts for individual use only

You, as the holder of your account, are solely responsible for all obligations and, assuming compliance with these T&C, are entitled to all benefits accruing thereto. You may not allow any other person to access your account, access the Site, accept any winnings, or participate in any tournament using your account information. Your account is not transferable to any other person. All activities undertaken under a member’s account will be deemed to have been done by that member.


Violation of the T&C and abuse liability

Any member who displays behaviour which may be interpreted as the use of unfair methods on the Site, including but not limited to, the opening and/or use of multiple accounts, the use of unauthorized or altered software or hardware to assist play, intentionally poor play in certain games in order to achieve a broader competitive advantage (i.e. “sandbagging”), harassment of other participants, posting of objectionable material, any breach of these T&C, or any breach or attempted breach of the security of your account or the Site (collectively, “Abuse”), shall be subject to immediate sanction (as determined by FACEIT in its sole discretion), up to and including account termination and blocking of Site access and, in the case of any other illegal activity, disclosure to the appropriate police authorities, and legal action at the sole discretion of FACEIT.


Privacy policy

We encourage you to carefully read FACEIT Privacy Policy before using the Site or associated Services, as it explains the processing of your personal data when using the Site. The Privacy Policy is available at corporate.faceit.com/privacy/. The Site will not intentionally disclose any personally identifying information about you (including information submitted on the application form, your social security number, your e-mail address, information obtained by the Site from cookies, and information regarding your IP address) to third parties without your consent except where the Site, in good faith, believes such disclosure is necessary to comply with the law or other contractual provisions of the Site or to enforce the Terms and Conditions or other rules of the Site. Your acceptance of any prize from the Site constitutes consent for the Site’s disclosure of personal information. The Site reserves the right to collect general demographic and other market information that does not personally identify you to any person without additional consent. FACEIT utilizes e-mails to ‌let you know of special promotions‌, and events‌ ‌and policy changes. New Registrants are automatically opted-out ‌of receiving FACEIT‌ ‌e-mails: promotional marketing e-mails, promotional partner e-mails, newsletters, and fun (i.e. tournament- or game play- related) e-mails. You have the choice to opt-in or opt-out of receiving any or all of these types of e-mails at any time by selecting to do so under your settings drop down in your account or by contacting support@faceit.com. FACEIT utilizes targeting cookies for marketing, promotions and advertising purposes. New Registrants are automatically opt-out of cookies, except strictly necessary cookies. You always have the choice to opt-in or opt-out of cookies. Please refer to our Privacy Policy for further information on how we protect your personal information.


Promotional activities

By registering for an account, you agree that the Site may display your username, gameplay data and statistics, tournament records and any other information that regarding your gaming activity. By registering an account and/or accepting any prize from the Site, you agree to allow the Site to print, publish, broadcast and use, worldwide, in any media and at any time, your name, picture, voice, likeness, and/or biographical information for promotional, marketing or related purposes without additional compensation.


Content Experience

In any part of the FACEIT Service, the Content that you access, including its selection and placement, may be influenced by commercial considerations, including FACEIT’s agreements with third parties.

Some Content licensed by, provided to, created by, or otherwise made available by FACEIT (e.g., videos, posts or images) may incorporate advertising, and FACEIT is not responsible for any such advertising.

User posted content on your site

You are solely responsible for the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the Site, or transmit to or share with other users (collectively the “User Content”). You may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. You understand and agree that FACEIT may, but is not obligated to, review the Site and may delete or remove (without notice) any Site Content or User Content in its sole discretion, for any reason or no reason, including User Content that in the sole judgment of the Company violates this Agreement, or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Site or provide FACEIT. When you post User Content to the Site, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the User Content on the Site. By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to FACEIT an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that the Company may retain archived copies of your User Content. FACEIT does not assert any ownership over your User Content; rather, as between us and you, subject to the rights granted to us in these Terms, you retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content.


Third party payment processors

You are solely responsible for the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the Site, or transmit to or share with other users (collectively the “User Content”). You may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. You understand and agree that FACEIT may, but is not obligated to, review the Site and may delete or remove (without notice) any Site Content or User Content in its sole discretion, for any reason or no reason, including User Content that in the sole judgment of the Company violates this Agreement, or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Site or provide FACEIT. When you post User Content to the Site, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the User Content on the Site. By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to FACEIT an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that the Company may retain archived copies of your User Content. FACEIT does not assert any ownership over your User Content; rather, as between us and you, subject to the rights granted to us in these Terms, you retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content.


Submissions

If you send comments, questions or suggestions, including, but not limited to, notes, text, drawings, or computer programs, to the Site, such submissions shall become, and shall remain, the sole property of the Site. No submission shall be subject to any obligation of confidence on the part of the Site. The Site shall exclusively own all rights to, and shall be entitled to unrestricted use of, all such submissions without any compensation to you whatsoever.


Competitions levels

Each member acknowledges that the outcome of the matches and tournaments offered on the Site are directly related to the skill levels of each member participating. FACEIT does not comment or have knowledge of the probability of one member winning a match vs. another member, and makes no representations about an individual member’s chances of winning. Prizes are generally virtual points, which are deposited directly into winners’ accounts.


Ranking

Each member acknowledges and agrees that FACEIT may use publicly available information, including personal data, in order to determine the ranking of a member. This ranking will be determined at FACEIT´s sole discretion, depending on matches and tournaments the member has participated in and on the information available in public sources, such as on the Internet at the time the ranking is provided to the member.


Winners list

A preliminary list of winners will be posted on the Site immediately following each tournament, except in the case of tournaments with substantial (as determined by the Site in its sole discretion) prizes, where lists may be delayed for up to five (5) business days while verification of the results takes place in order to help prevent potential Abuse. Final winners will be posted following completion of the applicable tournament.


Determination of winners

The results and winners of each tournament and competition offered on the Site will be determined by the Site, and such determinations are final. By registering and/or participating in any tournament or competition, you agree to be bound by these determinations.


Game play

The Site is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from your game play on your platform or any incorrect or inaccurate results that may be posted on your online game. FACEIT takes fair play very seriously and it is a vital part of the Site. You may not:

  • Gain unauthorized access to the Site’s systems or any account (other than your own), interfere with the communications, procedures or performance of the Site or deliberately damage or undermine the Site,
  • Affect the outcome of your online game play on your platform by means of or with the assistance of automatic, macro, bots, automated programs, screen analysis utilities, any type of mods, memory readers, telepathy, alien technology or similar methods or to otherwise commit fraud in relation to the Site,
  • Cheat, understood as an act which (i) seeks to offer a user unfair or dishonest advantage over other players of games, challenges or tournaments offered on the Service, (ii) seeks to exploit a bug or defect in the Service or the Site, or in the opinion of FACEIT and in its sole discretion, is an act contrary to good sportsmanship or fair play, or
  • Alter the human skill component of any game played on your platform. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all premium and free benefits, bonuses and incentives to which you would otherwise be entitled, but potentially also civil and/or criminal prosecution.

The Site, in its sole discretion, reserves the right to terminate any person’s account who is suspected of cheating, of tampering with their game results for the tournament entered, or who otherwise violates these rules and to seek criminal and/or civil prosecution to the greatest extent possible. The Site, in its sole discretion, reserves the right to share certain information, including personal information, on cheats and bans with other companies of the same group, either future bans or past bans, in order for such bans to be enforced in other similar Sites or gaming platforms, so that a fair play can be maintain and promoted around the esports ecosystem. With this in place, FACEIT is able to implement further measures to avoid and to sanction cheating or anticompetitive conduct.


Subscriptions

FACEIT account holders may access the FACEIT Service by any of our several Subscriptions:

  • Free Service: a free-of-charge service limited to a certain amount of features and/or events;
  • Premium Service: a subscription fee-based service that gives access to all available premium benefits;
  • Premium Unlimited Service: a subscription fee-based service which gives access to all “Game” level features.

The Premium Service permits to use premium features such as unlimited teams creations, premium badges, priority over map and server selection in voting, priority to be captain in a game, advanced gaming statistics and premium only competitions and rankings. FACEIT reserves the right, in its absolute discretion, to review and change the benefits of premium subscriptions. You may not transfer access to your account. The Premium Service and the Premium Unlimited Service are hereinafter referred to as “Paid Subscriptions”.


Trials

From time to time, we may offer trials of the Premium Service and/or Premium Unlimited Service for a specified period without payment (a “Trial”). FACEIT reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability.

For some Trials, we’ll require you to provide your payment details to start the Trial. At the end of such Trials, we may automatically start to charge you for the Premium Service and/or Premium Unlimited Service on the first day following the end of the Trial, on a recurring monthly basis. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your Subscription to the Free Service through your FACEIT account’s settings before the end of the Trial.


Prize requests

Members may request prizes they have been awarded at any time. Prizing processing will be suspended for security purposes when account fraud is suspected. If you are not contacted by customer support within 10 business days from the prize request, please contact customer support at support@faceit.com. Your prizes are awarded to you in their entirety, and all state and local taxes due in connection with any prizes awarded to you are your sole liability.


Currency

All references to dollars or “$” on the site are references to U.S. dollars (USD). All references to pounds or “£” on the site are references to British pounds (GBP). All transactions will be denominated in U.S. dollars (“$”) or British pounds (“£”) unless otherwise expressly stated. All transactions will be denominated in U.S. dollars (“$”) or British pounds (“£”) or Euros (“€”) unless otherwise expressly stated. If you make a subscription payment that is denominated in a currency other than U.S. dollars or British pounds or Euros, please be aware that the funds might be converted into U.S. dollars or British pounds or Euros by our Payment Processors or your financial institution and you may be charged a service fee for such conversion. Please also be aware that Payment Processors or your financial institution may use different conversion rates for subscription and refund transactions. The conversion rate used is not under the control of FACEIT and we recommend that you contact your financial institution directly for more information.


Payments, refunds and cancellation

If you reside in a Local Country which is part of the European Union and have purchased a Paid Subscription or Code online, you have the right to change your mind and receive a full refund within fourteen (14) days of purchase (the “Cooling-off Period”), but only if you have not logged in or otherwise redeemed or started to consume them.

If you have a Paid Subscription, your payment to FACEIT will automatically renew at the end of the subscription period, unless you cancel your Paid Subscription before the end of the current subscription period. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free Service. However, if you cancel your payment and/or terminate the Terms after the Cooling-off Period is over (where applicable), and/or before the end of the subscription period, we will not refund any subscription fees already paid to us.

FACEIT may change the price for the Paid Subscriptions from time to time, and will communicate any price changes to you. Price changes for Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing to use the FACEIT Service after the price change takes effect, you accept the new price.


Acknowledgment of proprietary rights

By registering for an account and/or participating in any tournament offered on the Site, you acknowledge that all information contained on the Site may be protected, in all forms and media, by one or more valid copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that all such rights are owned by the Site. All content on the Site and available through the Service, including designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (the “Site Content”), are the proprietary property of the Company, its users or its licensors with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the Company’s prior written permission,except that the foregoing does not apply to your own User Content (as defined below) that you legally post on the Site. The Site neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties. While the Site uses reasonable efforts to include accurate and up-to-date information, the Site makes no warranties or representations as to its accuracy. The Site assumes no liability or responsibility for any errors or omissions in the content of the Site. Provided that you are eligible for use of the Site, you are granted a limited license to access and use the Site and the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. Except for your own User Content, you may not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Such license is subject to these Terms and Conditions and does not include use of any data mining, robots or similar data gathering or extraction methods. Any use of the Site or theSite Content other than as specifically authorized herein, without the prior written permission of Company, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by the Site or its affiliates for any purpose,including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, Site promotion, marketing and posting. Furthermore, the Site is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without any additional compensation or other liability or obligation whatsoever to you. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, including the names of all games, are registered and unregistered Trademarks of the Site and/or others. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of the Site or such third party that owns the Trademark displayed on the Site. Your misuse of any Trademark displayed on the Site, or any other content on the Site, except as provided in the Terms and Conditions, is strictly prohibited. You are also advised that the Site will aggressively enforce its rights (including intellectual property rights) to the fullest extent of the law, including but not limited to, the active pursuit of criminal prosecution and/or civil litigation where appropriate.


Copyright Infringement

In accordance with UK and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email, to support@faceit.com.


Copyright infringement – Digital Millennium copyright act

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you are a copyright owner or an agent thereof and believe in good faith that materials hosted by Company infringe your copyright, you (or your agent) may send Company a notice requesting that the material be removed or access to it blocked by providing Company’s Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online web site are covered by a single notification, a representative list of such works at that website;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Company to locate the material;
  4. Information reasonably sufficient to permit the Company to contact you, such as a name,address, telephone number, and, if available, an e-mail address;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Company a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Notices and counter-notices with respect to this website should be sent to: FACE IT LIMITED, 25th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP, England. Company suggests that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

Any rights not expressly granted in these terms are reserved.


User conduct

You understand that except for advertising programs offered by us on the Site the Service and the Site are available for your personal, non-commercial use only. You represent, warrant and agree that no materials of any kind submitted through your account or otherwise posted, transmitted, or shared by you on or through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libellous, defamatory or otherwise unlawful material.

In addition, you agree not to use the Service or the Site to:

  • harvest or collect email addresses or other contact information of other users from the Service or the Site by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
  • use the Service or the Site in any unlawful manner or in any other manner that could damage, disable, overburden or impair the Site;
  • use automated scripts to collect information from or otherwise interact with the Service or the Site;
  • upload, post, transmit, share, store or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable;
  • upload, post, transmit, share, store or otherwise make available any videos other than those of a personal nature that: (i) are of you or your friends, (ii) are taken by you or your friends, or (iii) are original art or animation created by you or your friends;
  • register for more than one User account, register for a User account on behalf of an individual other than yourself, or register for a User account on behalf of any group or entity;
    impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age or your affiliation with any person or entity;
  • upload, post, transmit, share or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • upload, post, transmit, share, store or otherwise make publicly available on the Site any private information of any third party, including, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
  • solicit personal information from anyone under 18 or solicit passwords or personally identifying information for commercial or unlawful purposes;
  • upload, post, transmit, share or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • intimidate or harass another;
  • upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
  • use or attempt to use another’s account, service or system without authorization from the Company, or create a false identity on the Service or the Site.
  • upload, post, transmit, share, store or otherwise make available content that, in the sole judgment of Company, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose Company or its users to any harm or liability of any type.
  • utilize advanced fonts, Java, tables, HTML, or other programming codes or commands are not allowed in messages.
  • provide, post or otherwise distribute content which is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims, violates the privacy rights of any 3rd-party, is unreasonably harmful or offensive to any individual or community;
  • use or post any pornographic materials or any content that violates any applicable legislation for the protection of minors; or advertise or promote, offer or distribute any pornographic product or products which do not comply with any applicable legislation for the protection of minors; · unreasonably annoy (particularly with SPAM) any other User;
  • unreasonably annoy (particularly with SPAM) any other User;
  • use or post, without authorization, any content protected by law (e.g. copyright, trademark, patent, utility patent, design patent or other intellectual property (IP) laws), or advertise, promote, offer or distribute any goods or services protected by law;
  • use, post or promote any commercial practices considered unfair competition, including progressive customer acquisition practices (such as chain distribution systems, Ponzi schemes, illegal multi-level selling or pyramid sales).
  • provide, post or otherwise distribute, content that contains vulgar, profane, abusive, racist or hateful language or expressions, epithets or slurs, text, photographs, videos or illustrations in poor taste, inflammatory attacks of a personal, racial or religious nature;
  • provide, post or otherwise distribute, content that discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation or disability, or refers to such matters in any manner prohibited by law or moral standards;
  • provide, post or otherwise distribute, content that violates or encourages the violation of any municipal, state, provincial, federal or international law, rule, regulation or ordinance;
  • provide, post or otherwise distribute, content that interferes with any User’s uninterrupted use of the Company website;
  • cheat, understood as an act which seeks to offer a user unfair or dishonest advantage over other players of games, challenges or tournaments offered on the Service or the Site, seeks to exploit a bug or defect in the Service or in the opinion of FACEIT and in its sole discretion, is an act contrary to good sportsmanship or fair play.

WARNING: ANY VIOLATION OF THESE POSTING RULES THAT INVOLVES CRIMINAL CONDUCT OF ANY KIND WILL BE REFERRED TO LAW ENFORCEMENT AUTHORITIES UPON NOTICE RECEIVED BY COMPANY.
It is your responsibility to determine that your input into our site, including use of any chat room areas of our site, including your choice of your user name, conforms to the above conditions. If you notice any content which breaches these conditions, please notify us by email to.


Anti-spam policy

FACEIT prohibits any activity commonly referred to as “Spam”. Members who are reported and whose claims of “Spam” are validated by FACEIT will have their respective accounts either immediately TERMINATED or SUSPENDED, at the sole discretion of FACEIT. Additionally, any winnings (if any) may be voided at the sole discretion of FACEIT. FACEIT defines “Spam” as:

  • Posting and/or sending a single message or messages similar in content, to more than five (5) users and/or posting and/or sending messages to users that violate their rules.
  • Collecting responses from unsolicited e-mail.
  • Sending any unsolicited e-mail that could be expected, in Company’s opinion, to provoke complaints.
  • Sending e-mail with charity requests, petitions for signatures, or any chain mail-related materials.
  • Sending bulk e-mail without identifying in the e-mail a clear and easy means to be excluded from receiving additional e-mail from the originator of the e-mail. NOTE: The inclusion of an opt-out clause does not necessarily legitimize sending unsolicited e-mail.
  • Sending e-mail that does not accurately identify the sender, the sender’s return address, and the e-mail address of origin.
  • Using Company facilities to violate what could reasonably be considered a violation of another Internet Service Provider’s (ISP) acceptable use policy and/or terms of service.

User is further prohibited from the following activities:

  1. Employing any mechanisms, software or scripts when using the Company web site. However, the User may use the interfaces or software provided by Company within the scope of the services available on our web site and in accordance with these Terms;
  2. Blocking, overwriting, modifying and copying of any contents of the Company web site.
  3. Distributing or publicly disclosing the contents of the web site or any of its terms, without written permission from Company, or
  4. Performing any actions that may impair the operability of the Company web site infrastructure, particularly actions that may overload said infrastructure, servers, bandwidth or other equipment or software FACEIT may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:
    • Account Suspension: Upon the receipt of a credible and validated complaint, FACEIT may also elect to immediately suspend the membership of the member implicated in the abuse. Suspension serves as a “Final” warning and will prevent the member from continuing their abusive “Spamming” behavior. FACEIT will evaluate each validated abuse incident on a case-by-case basis and impose Termination or Suspension at its sole discretion, and may void any associated winnings. The Site reserves the right to lift the suspension of a member at any time, at its sole discretion.
    • Account Termination: Upon the receipt of a credible and validated complaint, the Site may immediately terminate the membership of the individual member implicated in the abuse and may void any associated winnings.

Abuse reporting

If you wish to report a violation of our Anti-Spam Policy, please forward all evidence of abuse to support@faceit.com. Please refer responsibly.


Forfeiture and account suspension/termination

FACEIT is committed to taking all necessary measures to prevent anything that gives a member an unfair advantage over another member, as well as to ensuring that the FACEIT environment is an enjoyable place to work and play. We reserve the right to take immediate action in the event that we believe a member is failing to observe the Code of Conduct, these T&C or any other terms or policies that govern the usage of the Site or Services.

As described below, if you are found to be in violation with any of these terms and policies, we may suspend or revoke your account, or the funds in your Account, void your scores, seize funds in your Account to repay members who you have cheated against and/or commence legal proceedings against you. FACEIT may cooperate with legal authorities and third parties in the investigation of any suspected or alleged crime or civil wrong.

FACEIT reserves the right, in its sole discretion, to take any or all of the steps described above if it determines, acting reasonably, that: (i) you have breached any term of these T&C; (ii) you are participating in any attempt to defraud FACEIT or the Site through the use of Credit Cards or other methods of payment, regardless of the outcome;(iii) you have failed to honour legitimate charges or requests for payment, or you have ‘charged back’ or denied any of the payments on your account; (iv) you are participating in any attempt to cheat another member through collusion or other techniques, regardless of the outcome; or (v) you become bankrupt or subject to analogous proceedings anywhere in the world.

For breaches of the T&C (including the Code of Conduct) that are deemed by FACEIT, in its sole discretion, to be unintentional or less serious, first time offenders may receive an initial warning and may have their account suspended at the discretion of FACEIT. Repeat offenders will be deemed to be intentionally violating the T&C.

If you are suspected of having violated the Rules of Conduct, FACEIT reserves the right to suspend your Account, including any access to the FACEIT site, or freeze the funds in your Account and any Account balance or withdrawals pending for up to six months while an investigation shall occur.


Account termination

FACEIT reserves the right to terminate your account, limit or prohibit your participation in any game or tournament.

By registering for an account and/or participating in any tournament or game offered on the Site, you consent to allow FACEIT to access your account information to investigate complaints or other allegations of abuse. All won competitions (if any) may be voided at the sole discretion of FACEIT.

Any person whose access has been suspended or terminated may not re-register for, or re-access, the Site without our prior written consent. You are responsible for everything that is done on or through your account while you are a member of the Site.


Termination

You are entitled to close your Account at any time by contacting Customer Support at support@faceit.com. FACEIT will respond to your request within a reasonable time provided that you continue to assume responsibility for all activity on your account until such closure has been effected. FACEIT is entitled to terminate these T&C immediately on notice (or attempted notice) to you at the email address you have provided.


No waiver implied

The failure of FACEIT to enforce at any time any of the provisions of these T&C, or the failure to require at any time performance by you of any of the provisions of these T&C, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of the FACEIT to enforce each and every such provision thereafter. The express waiver by the FACEIT of any provision, condition or requirement of these T&C shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.


Disclaimer of warranties

While Company uses reasonable efforts to include accurate and up-to-date information, Company specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Company web sites, either now operating or created in the future. Company disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. Company disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Company web site.

Company does not make any warranties or representations regarding any data, service and/or information provided or made available by any User on any of the Company web sites or on any external web sites linked to them. In particular, Company does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfils or serves any particular purpose.

Without limiting the foregoing, under no circumstances shall Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd-parties, or loss of or fluctuations in heat, light, or air conditioning.

COMPANY WEB SITES AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE COMPANY WEB SITES, ARE PROVIDED “AS IS,” WITH NO WARRANTIES EXPRESSED OR IMPLIED. COMPANY EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BYLAW, ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. COMPANY DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE COMPANY WEB SITES. COMPANY DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE COMPANY WEB SITES. COMPANY DISCLAIMS ANY WARRANTIES FOR SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED ON THE COMPANY WEB SITES OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE COMPANY WEB SITES AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS OR ANY USER CONTRIBUTIONS PROVIDED TO THE COMPANY WEB SITES.

USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE COMPANY WEB SITES AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY IN ALL CASES. USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

COMPANY AND ITS WEB SITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, 3rd -PARTIES, ACTIONS OF ANY 3rd-PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.


Limitation of liability

YOU AGREE THAT FACEIT WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF FACEIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANYONE IN CONNECTION WITH THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS AND CONDITIONS, FACEIT IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISE OUT OF OR IS ANY WAY CONNECTED TO YOUR USE OF THE SERVICES, LIABILITY OF FACEIT SHALL IN NO EVENT EXCEED THE GREATER OF (I) THE TOTAL OF ANY GAME OR SIMILAR FEES WITH RESPECT TO ANY PAYMENT OR FEATURE OF THE SERVICES PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST FACEIT, OR (II) US$100.00.


Indemnification

BY REGISTERING AND/OR PARTICIPATING IN ANY SERVICES OFFERED ON THE SITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FACEIT, ITS SUBSIDIARIES, AFFILIATES, AND THE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, VENDORS, PARTNERS, CONTRACTORS, AGENTS, LICENSORS OR OTHER REPRESENTATIVES OF EACH OF THEM AND ALL THEIR SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “INDEMNITEES”) IN RESPECT OF ALL CLAIMS, COSTS (INCLUDING LEGAL FEES AND COSTS), DAMAGES, LIABILITIES AND EXPENSES OR OBLIGATIONS OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR MISUSE OF THE SERVICES (INCLUDING WITHOUT LIMITATION USE OF YOUR ACCOUNT, WHETHER OR NOT AUTHORIZED BY YOU). FACEIT RETAINS THE RIGHT TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY CLAIM SUPPORTING INDEMNIFICATION, AND IN SUCH CASES YOU AGREE TO COOPERATE WITH US TO DEFEND ANY SUCH CLAIM. YOU WILL NOT SETTLE ANY CLAIM COVERED BY THIS SECTION WITHOUT FACEIT’S PRIOR WRITTEN APPROVAL.


Hacking, tampering or unauthorized access

By registering for an account and/or participating in any tournament offered on the Site, you agree that the Site is not responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Site or your account. Any attempt to gain unauthorized access to the Site’s systems or any account, interfere with procedures or performance of the Site, or deliberately damage or undermine the Site is subject to civil and/or criminal prosecution and will result in immediate termination of your account and forfeiture of any prizes to which you are otherwise entitled. Any attempt to participate in any tournament offered on the Site by means of automatic, macro, programmed, or similar methods, or to otherwise commit fraud with regard to the Site, will result in active pursuit of civil litigation and/or criminal prosecution, termination of your account, and forfeiture of all prizes to which you might otherwise be entitled.

By accessing this Site, the Service and/or registering for an account, you acknowledge and agree that you will not use any kind of third party software, applications, browser extensions or any other such method to alter or otherwise interfere with the monetisation of the Site and/or the Service.


Arbitration

PLEASE NOTE: Any dispute relating in any way to Your visit to the Website shall be submitted to confidential arbitration in England except that, to the extent You have in any manner violated or threatened to violate the Company’s intellectual property rights, the Company may seek injunctive, equitable, or other appropriate relief in any state or federal court and the User consents to exclusive jurisdiction and venue in the English courts. You and the Company agree that any Dispute between You and the Company shall be resolved exclusively and finally by arbitration administered by an arbitrator to be appointed by the President or a Vice President of the Chartered Institute of Arbitrators, using interpretations under English law, and conducted under its rules, except as otherwise provided below. The arbitration will be limited solely to the Dispute between You and Provider. The arbitrator may award reasonable costs and expenses, including attorneys’ fees, incurred in staying or dismissing such other proceedings or in otherwise enforcing compliance with the arbitration provision. The arbitrator’s award, including attorneys’ fees, shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions or Privacy Policy shall be joined to an arbitration involving any other party subject to these Terms and Conditions or Privacy Policy whether through class arbitration proceedings or otherwise. You understand that, in the absence of this provision, you would have had a right to litigate disputes through a court, including the right to litigate claims on a class-wide or class action basis, and that You have expressly and knowingly waived those rights and agreed to resolve any Disputes through binding arbitration in accordance with the provisions of this paragraph. For the purposes of this provision, the term “Dispute” means any dispute, controversy, or claim arising out of or relating to: (i) this Terms and Conditions or Privacy Policy, its interpretation, or the breach, termination, applicability or validity thereof; (ii) the related order for, purchase, delivery, receipt or use of any product or service from Provider; or iii) any other dispute arising out of or relating to the relationship between you and the Company.


Statute of limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website, Terms and Conditions or Privacy Policy must be filed within ONE YEAR after such claim or cause of action arose or be forever barred.


Entire agreement

These Terms and Conditions constitute the entire agreement between the User and Provider with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the Terms and Conditions or Privacy Policy will be effective only if in writing and signed by Provider.

THE SECTION TITLES IN THE TERMS OF USE ARE FOR CONVENIENCE ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.