For the purposes of the Data protection Act 1998, the Data Controller is FACE IT LIMITED located at Millbank Tower 21 – 24 Millbank, London, SW1P 4QP, United Kingdom.
Collection of information
When you register on the Site we collect Information through the completion by the user of contact forms and surveys, and through his or her interaction with the Site (for example, which games you play, player rating information and game statistics). Users may provide other information about themselves, in addition to the mandatory Personal Information (hereafter “Voluntary Information”). Voluntary Information includes, but is not limited to, information collected when they use features on the Site, such as messages, chats, the “Invite Your Friends ” feature, or when you contact Customer Support. For example, we collect names and e-mail addresses of the user’s friends when the user uses the “Invite Your Friends” feature on the Site. We may also require you to provide additional personal information, such as your name, an avatar, age and address (via a copy of your driver’s license or utility bill), for the purpose of verifying your identity, including your address, in order to participate in our Site. As stated in the T&C, address and identity verification are a mandatory part of the withdrawal process.
A. Types of Information
We collect two types of information from you when you visit the Site: non personally identifiable information (hereafter “Non-Personal Information”); and personally identifiable information (hereafter “Personal Information”).
(i) Non-Personal Information
Certain technical information related to your visit to the Site may be automatically recorded. This information is anonymous and does not identify you personally. Non-Personal Information includes, but is not limited to: the Internet domain for your Internet service provider; the Internet Protocol (IP) address of the computer accessing the Site; the address of the last webpage that you visited prior to clicking through to the Site; the browser used and the type of computer operating system that your computer is using; information about your computer hardware; the date and time that you visited the Site; and a record of which pages you viewed while you were visiting the Site. Other information such as demographic information, which does not identify an individual, is also considered Non-Personal Information. Gaming Information (described below) is also considered Non- Personal Information.
(ii) Personal Information
When you register for a free user account (a “Free Account”), you consent to our collection of Personal Information including your email address, for the purpose of validating your address, and in order to market upcoming game tournaments and email to reminders and promotions regarding the activity on the platform. If you choose to create an account which will allow you to enter cash games and tournaments (a “Cash Account”), you will be required to provide additional information such as (a) your name, date of birth and mailing address, for the purpose of ensuring that you are permitted to create an account based upon your age and where you reside, and that you comply with the T&Cs, and (b) gender, should you agree to provide same, for the purpose of FACEIT better understanding the demographics of our players. If you choose to make a deposit into your Cash Account, you will also be required to provide information relevant to your payment method (for example your credit card number and expiry date).
As noted above, the Site also provide you with certain ways to voluntarily give us your Personal Information. You may also use the features of the Site to invite others to create Free Accounts or Cash Accounts. We may also collect Personal Information about you if you choose to send us an email message, which contains such information using links contained on the Site. You may also disclose Personal Information when you post content with such Personal Information on the Site or when you contact our Customer Support representatives via live chat or email. Certain information about your activity on the Site is not itself Personal Information (for example, information about your game play preferences) but may be linked to your account information. For example, the following information (“Gaming Information”) is publicly displayed on the Site and, provided it doesn’t identify you personally, shall not be considered Personal Information:
- your Username or Alias;
- your Skill Ratings;
- your friends on FACEIT;
- your ranking (if any);
- your scores in games and tournaments;
- your User Profile and statistics;
- your gaming preferences or your personal motto;
- summary of your gaming activity on the Site;
- summary of your gaming activity outside the Site;
- winnings from games and tournaments; and
- any personal information you chose to disclose in a chat window.
We may include footage of gameplay in promotional materials such as trailers, which may be displayed on the Site, or on websites run by other parties including those of our marketing partners. For example, we may display highlights, “frag of the week” or similar content. This content may also include the use of Gaming Information.
We also collect Personal Information to investigate complaints of cheating or behavior that we believe may be contrary to our T&C, including the Code of Conduct. This may include screenshots of players’ computer desktops or footage of in-game play.
Inaddition to collecting Personal Information directly from visitors to the Site, we may also collect Personal Information from third parties such as marketing partners to which permission has been granted to share that information with us.
Use and disclosure of personal information
A. Internal Uses
When you create your account and when we collect your Personal Information, you can customize these preferences. If you wish to change your account preferences to modify the ways that we contact you, please contact Customer Support.
B. Related Entities and Authorized Third-Party Service Providers
The information you provide to us may be accessed by or given to Third Parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to Third Parties but this will not include Personal Information. We may transfer Personal Information to Third-Party service providers who are legally or contractually obligated to only use the information to help us provide our Services and not for any other purpose.
The Site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorize the import of their information and its use, as specified in this Policy. From time to time FACEIT and Third Parties may hold, use or disclose your Personal Information outside of the United Kingdom, and while outside of United Kingdom such Personal Information may be accessed by regulatory authorities pursuant to the laws of such other jurisdictions.
These Third Parties may be located in the United Kingdom, United States or elsewhere.
C. Marketing Partners
To the extent that you consent, we may also disclose Personal Information you provide us to Third Party marketing partners who provide products, information or services you have expressly requested and which we believe you may be interested in purchasing or obtaining.
D. Legal Compliance
There may be instances when FACEIT may disclose Personal Information without providing notice or choice, as required or permitted by applicable laws.
E. Business Transfers
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners and we may transfer your Personal Information to the party or parties involved in the transaction as part of that transaction
F. Disclosure to Users
You are entitled to see the Personal Information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at support.faceit.com.
In most cases, when we do collect Personal Information directly from an individual, the Purposes for which the individual provides us with the information will be clear, and as such, consent to the collection and use of Personal Information for those Purposes will be implied by use of the Services. If we choose to use Personal Information already in our possession for a purpose that was not identified at the time we initially collected the information, we will seek the consent of the affected individuals before using this information for the new purpose. Please note that if the new purpose is required or permitted by law, FACEIT is not required to seek the consent of the affected individuals and may not do so. Individuals may withdraw consent to the collection, use and disclosure of their Personal Information at any time, subject to certain restrictions set out in applicable privacy legislation, but should recognize that by doing so they may be unable to utilize the Services and products offered on the Site. When a member uses the “Invite Your Friends ” feature, we rely on that individual to obtain the consent of their friend to allow us to use that information to invite them to create a user account.
MANAGEMENT OF PERSONAL INFORMATION
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits, after which it is either destroyed, erased or rendered anonymous to prevent unauthorized parties from gaining access to the information
Further, we require that our advertisers and partners ensure the security of the data that Users provide to them, however, in the event of a breach of their security measures, User agrees that Company will not be liable for any losses or damages.
FACEIT limits access to Personal Information about Users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for that activity within the Site and the Services as set forth in the T&C. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. User agrees to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favorably, when possible, to the benefit of Company.
FACEIT reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company. FACEIT will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company web site assumes that they have read and accepted this Policy, as it may be amended from time to time.