Accounts Security

You can find answers to frequently asked questions regarding 2-Factor Authentication, passwords and general account security here. If you have any additional concerns please contact our customer support team at

Responsible Disclosure Policy

At FACEIT we value the protection of everyone’s data and privacy and aim to keep it safe and secure at all times.
We appreciate that in order to keep improving the security and reliability of our products and services we can count on the help of a very passionate and active community. If you believe you have found a security vulnerability on FACEIT we encourage you to let us know as soon as possible. We appreciate your help in disclosing it to us in a responsible and structured way and we will do our best to fix these as soon as possible. If you feel you have found a vulnerability, please email us at

If the vulnerability you believe you discovered is sensitive or risks of disrupting users' experience or exposing personal information, please do not disclose this information with others until we have had enough time to investigate and fix it.

Please include the following in security submissions:

  • Your email address
  • Your full name
  • Summary of the issue
  • Steps to reproduce the issue and/or a proof of concept
  • Link to your FACEIT profile (if you wish to be recognized)

If you wish to be added to the list below please make sure to send us the url to your FACEIT profile and the nickname you would like to be added as and we will add you to the list below.

Thanks to all of you for contributing to the security of FACEIT and your fellow players!