LiveOps Associate

With more than 26m users playing 30m matches every month, FACEIT is the leading competitive gaming platform. We provide gamers the best experience possible by making sure we are always on top of our tech – and continue to deliver industry leading features to our already awesome platform!

The Team

FACEIT is looking to scale across all departments over the next few years. We have big plans for the future, so we need to make sure we hire the right people who can help us advance to the next level!

As part of the Liveops Team, you will be involved in designing and executing on different strategies that aim to increase player engagement, multiplayer experiences and monetization on several game titles that are operated by the FACEIT team on the FACEIT platform.

So, what you’ll be doing?

  • Designing, creating, deploying and validate liveops strategies related to both recurring and one/off type of events including missions, ladders, tournaments and so forth;
  • Designing, creating, deploying and validating live game data & build and deploy asset bundles;
  • Planing, designing, implementing and assisting communication activity around our live events activations;
  • Supporting our Shop operations around order fulfillment, product mix rotation by proactively suggesting new items and new category can be added/reviewed on a continuous basis;
  • Supporting general Marketing effort in launching new Game or multiplayer experience on our platform;
  • Learning, sharing and mastering general live ops knowledge around tactics and principles generally applied within the Gaming vertical;
  • Learning and mastering how to collect, build and monitor data and data frameworks to better support our general Liveops activity;
  • Gaining a deep understanding of our players and our games;
  • Maintaining clear communication and coordination across relevant teams;
  • Reporting on status of development, quality, operations and system performance to management;
  • Demonstrating ability to identify and solve ambiguous problems and, in particular, a history of identifying customer needs and inventing new ways to meet those needs;

Requirements:

What are we looking for?

  • Experience with console or PC game publishing including go to market approaches;
  • A structural approach to data with strong quantitative and qualitative analysis skills. Ability to present the data clearly and efficiently to support business decisions;
  • Strong English written/ verbal communication skills;
  • Highly attentive to details, thorough, responsible, and punctual;
  • Passionate about game development;
  • Passionate about competitive gaming;
  • Ability to thrive in a high-energy, fast-paced environment;

Benefits:

  • Happy to support fully remote work;
  • Flexible working environment;
  • Work with the best tech available;
  • Company book club, and gaming nights;
  • Company (virtual) drinks session every Friday;
  • Quarterly team outings;
  • Your professional growth is important to us. We provide ongoing training opportunities;
  • Best of all Free Premium FACEIT user account